Privacy Policy
EFFECTIVE DATE: July 7, 2025
At EDITHX AI Pte. Ltd., we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use the EDITHX AI platform, RyXen AI, and all affiliated products and services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
Note: RyXen AI is a proprietary product operated under the EDITHX AI ecosystem and is fully governed by the data policies outlined below.
1. Definitions
1.1 “Personal Data” refers to any information that can identify an individual, either directly or indirectly, as defined by applicable laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1.2 “Non-Personal Data” refers to aggregated or anonymized data that cannot be used to identify an individual.
1.3 “Processing” includes any operation performed on Personal Data, such as collection, storage, use, sharing, or deletion.
1.4 “User” or “You” refers to any individual, organization, or entity accessing or using our Services.
2. Data We Collect
2.1 Personal Data:
Account Information: Name, email address, username, and password when you register for an account.
Payment Information: Credit card details, cryptocurrency wallet addresses, and transaction history for billing purposes.
Technical Data: IP addresses, device identifiers, browser type, operating system, and access timestamps.
2.2 Usage Data:
Interaction logs, preferences, user settings, and activity within the Services.
For RyXen AI users, this may include interactions with AI agents, query input/output logs, and behavior patterns (processed in anonymized form unless otherwise agreed).
2.3 Optional Data for AI/LLM Training:
Users may optionally allow data inputs to be used for training and improving AI models (including RyXen AI). This feature is disabled by default and can be controlled in your account settings.
3. How We Use Your Data
3.1 To Provide Services:
Facilitate account creation, authentication, and access control.
Process payments and manage billing.
Provide customer support and technical assistance.
3.2 To Improve Our Services:
Analyze usage to optimize performance, functionality, and user experience.
With your explicit consent, anonymized data may be used to train and improve AI systems, including RyXen’s autonomous agents.
3.3 To Communicate with You:
Send transactional notifications, service announcements, and security updates.
Send promotional emails or newsletters with your consent (opt-in only).
3.4 To Ensure Security:
Detect and prevent fraud, unauthorized access, and abuse.
Monitor system activity for auditing and enforcement.
4. Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual Obligation: To fulfill our obligations in providing you with Services.
Legitimate Interests: For service improvement, analytics, fraud prevention, and platform security.
Consent: For marketing, AI training, and non-essential cookies or features.
Legal Compliance: To comply with applicable laws and regulations.
5. Sharing Your Data
5.1 With Service Providers:
We share data with vetted third-party vendors (e.g., payment processors, cloud hosting, analytics providers) under strict confidentiality agreements.
5.2 With Affiliates:
Data may be shared within our corporate structure (including RyXen AI under EDITHX AI FZCO) for operational and support purposes.
5.3 For Legal Obligations:
We may disclose data if required by law, subpoena, legal process, or enforceable governmental request.
5.4 In Case of Business Transfers:
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Your Rights
As a user, you have the right to:
6.1 Access and Portability:
Request a copy of your data in a machine-readable format.
6.2 Correction and Deletion:
Correct inaccurate data or request deletion, unless we are legally required to retain it.
6.3 Objection and Restriction:
Object to certain types of data processing or request restrictions.
6.4 Withdraw Consent:
Opt out of optional features like AI training and promotional communications.
6.5 Submit a Complaint:
Submit a complaint with your data protection authority.
To exercise any of these rights, please contact us at info@edithx.ai.
7. Data Retention
7.1 We retain Personal Data only for as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.
7.2 Anonymized data used for AI training (including RyXen AI) is stored only with your consent and retained as long as it remains relevant to product development.
8. Data Security
8.1 We implement industry-standard safeguards, including:
Data encryption during transit and storage
Role-based access control and user authentication
Regular system monitoring and vulnerability testing
8.2 While we strive for robust protection, no digital system is fully secure. You acknowledge and accept the inherent risks of using internet-based services.
9. International Data Transfers
9.1 Your data may be processed or stored outside your country of residence.
9.2 For EU users, we use Standard Contractual Clauses (SCCs) or similar safeguards to ensure adequate protection.
10. Cookies and Tracking Technologies
10.1 We use cookies and similar technologies for:
Functional purposes (e.g., login, navigation)
Analytics (e.g., to understand usage trends)
User preferences and feature enhancement
10.2 You can manage cookie settings through your browser or system preferences. Learn more in our Cookies Policy.
11. Children’s Privacy
11.1 Our Services are intended for users 18 years and older.
11.2 If we become aware of data collected from a minor, we will delete it immediately.
12. Changes to This Policy
12.1 We may update this Privacy Policy from time to time to reflect product changes or legal requirements.
12.2 The latest version will always be published on edithx.ai/privacy-policy, and we recommend reviewing it periodically.
13. Contact Us
For questions or privacy-related inquiries:
EDITHX AI Pte. Ltd.
Email: info@edithx.ai
For RyXen AI-specific concerns:
Email: support@ryxen.ai