Terms of Service
EFFECTIVE DATE: July 7, 2025
Welcome to EDITHX AI, a company registered in Singapore (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of the EDITHX AI platform, including RyXen AI—a proprietary product of EDITHX—and all services, tools, and technologies made available under our brand (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
1. Definitions
1.1 “Services” : All products, tools, APIs, SDKs, applications, and resources provided by EDITHX AI, including RyXen AI and associated infrastructure.
1.2 “User” or “You” : Any individual or entity accessing or using our Services.
1.3 “Content” : All data, text, media, code, software, and user-generated material processed or made available through the Services.
1.4 “Personal Data” : Information that identifies an individual, as defined under GDPR, CCPA, and other applicable laws.
1.5 “Authorized Use” : Permitted usage patterns defined in these Terms.
2. Eligibility
2.1 You must be 18 years or older to use the Services. If under the age of majority, usage must occur under the supervision of a parent or guardian.
2.2 By using the Services, you confirm that:
You have the legal authority to enter into a binding agreement.
Your usage complies with applicable local, national, and international laws.
2.3 Entities accessing the Services confirm that their representatives are duly authorized..
3. Account Registration and Security
3.1 To access specific features, you may need to register an account. You agree to:
Provide truthful, complete, and updated information.
Maintain the confidentiality of your login credentials.
Notify us immediately of any unauthorized account use.
3.2 We reserve the right to:
Suspend or terminate accounts violating these Terms.
Apply additional security protocols as needed.
4. Authorized Use of the Services
4.1 Permitted Activities:
Use the Services for personal or business purposes.
Build solutions using our APIs and SDKs.
4.2 Prohibited Activities:
Engaging in illegal or unethical activities.
Reverse-engineering or decompiling our systems.
Uploading malware or spam.
Infringing intellectual property or violating privacy rights.
4.3 Fair Use Policy:
We may limit usage to protect system integrity and equitable access.
5. Payments, Billing, and Refunds
5.1 Pricing:
Transparent pricing is listed on our website and may vary by usage or feature.
5.2 Billing Cycles:
Payments can be made via credit card, bank transfer, or cryptocurrency.
Billing cycles are monthly, annually, or usage-based.
5.3 Refund Policy:
Refunds are discretionary and apply only to unresolved technical issues caused by us.
Requests must be submitted within 30 days of the transaction.
5.4 Late Payments:
May result in suspension or termination.
Late fees may apply.
6. Data Collection and Privacy
6.1 Data Collected:
Personal data such as email, IP, billing info, and usage logs.
Non-identifiable metadata for service improvements.
6.2 User Control:
Users may opt in or out of LLM training.
No data is used for AI training without explicit consent.
6.3 Security:
We use encryption, role-based access, and monitoring to safeguard data.
6.4 Retention:
Data is retained only as necessary for operational or legal reasons.
6.5 Complaint:
Refer to our Privacy Policy for full details.
7. Intellectual Property
7.1 Ownership:
All content, software, and trademarks are owned by or licensed to EDITHX AI Pte. Ltd.
7.2 User Content:
By submitting content, you grant us a non-exclusive license to use it as required to operate the Services.
7.3 Restrictions:
You may not copy, reproduce, or redistribute our intellectual property without written consent.
8. Third-Party Integrations and Links
8.1 We may offer integrations with third-party platforms (e.g., payment gateways, analytics).
8.2 We are not liable for third-party tools, and you are subject to their policies.
9. Disclaimers and Limitations of Liability
9.1 No Warranty:
Services are provided “as is” and “as available.” We do not guarantee accuracy or uptime.
9.2 Limitation:
Our liability is limited to direct damages not exceeding the fees you paid in the previous 12 months.
9.3 Force Majeure:
We are not responsible for disruptions caused by events beyond our control (e.g., cyberattacks, natural disasters, regulations).
10. Termination
10.1 We may terminate or suspend your access for:
Violations of these Terms.
Fraudulent activity.
Non-payment.
10.2 Upon termination:
You must cease all use of the Services.
Any remaining obligations (e.g., payment) will survive.
11. Governing Law & Dispute Resolution
11.1 These Terms are governed by the laws of Singapore.
11.2 Disputes will be resolved via binding arbitration under the Singapore International Arbitration Centre (SIAC) rules, in English.
12. Amendments
We may revise these Terms at any time. The latest version will be posted on our website. Continued use after changes implies acceptance.
13. Contact Information
For legal or general inquiries:
EDITHX AI Pte. Ltd.
Email: info@edithx.ai
For RyXen AI-specific concerns:
Email: support@ryxen.ai